Last updated: October 30, 2026
Netvisual Corporation ("Netvisual", "we", "us") respects your privacy. This policy explains what personal information we collect through netvisual.ca and in the course of our business, why we collect it, who we share it with and what choices you have. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's Anti-Spam Legislation (CASL) and the privacy laws that apply to us in the provinces where we work.
Netvisual Corporation, 2275 Upper Middle Rd. East, Suite 101, Oakville, Ontario L6H 0C3, Canada. Our Privacy Officer can be reached at info@netvisual.ca or 416-850-5059 (toll free 1-877-463-8847). Please write "Privacy" in the subject line.
We ask for your consent before we collect, use or share your personal information, except where the law allows or requires otherwise. We do not sell your personal information.
Cookies are small files that a website stores in your browser. Necessary cookies are always on because the site and its forms need them. Analytics and marketing cookies, and the tracking tools that set them, are switched off until you choose "Accept all" or turn them on under "Customize" in the banner that appears on your first visit. "Reject non-essential" keeps them off.
You can change your choice at any time with Cookie settings (also in the footer of every page). If you turn a category off, we remove the cookies those tools set and reload the page without them. We also honour the Global Privacy Control signal from your browser: if it is on, marketing cookies stay off. You can also block or delete cookies in your browser settings, but the forms on our site may then not work.
| Category | Name | Purpose | Provided by | Kept |
|---|---|---|---|---|
| Necessary | nv_consent | Remembers your cookie choice. | Netvisual (first party) | 12 months |
| Analytics | _ga, _ga_*, _gid, _gat* | Counts visits and shows which pages are used. | Google Analytics | Up to 2 years |
| Marketing | _fbp, _fbc | Measures our Facebook and Instagram advertising and shows ads to people who visited the site. | Meta Pixel | Up to 90 days |
| Marketing | _gcl_*, and Google Ads / Tag Manager requests | Measures our Google advertising and conversions. | Google Tag Manager, Google Ads | Up to 90 days |
| Marketing | __hstc, __hssc, __hssrc, hubspotutk | Connects website visits with enquiries you send us, so we can follow up. | HubSpot | Up to 13 months |
Pages that embed YouTube videos show a preview picture from YouTube; when you play a video, YouTube (Google) may set its own cookies, under its own privacy policy.
We send marketing emails only to people who have given us their consent, or where the law allows us to (for example, to a business contact in connection with their role, where the message is relevant to it). Every marketing message identifies Netvisual and includes our contact details and a working unsubscribe link. You can withdraw your consent at any time by using that link or by writing to info@netvisual.ca; we will act on it without delay, and in any case within 10 business days. Messages about an order, a quote you asked for or support you requested are not marketing.
We share personal information only with service providers who help us run our business and only for that purpose, for example: HubSpot (customer relationship management, website forms and email), Google (analytics and advertising), Meta (advertising measurement), Amazon Web Services (website hosting) and our email and IT providers. We may also disclose information where the law requires it, to protect our rights or security, or in connection with the sale or reorganization of our business, with the same protection for your information.
Some of these providers are located in or process data in the United States or other countries. Your information may therefore be stored or accessed outside Canada and be subject to the laws, including law-enforcement access, of those countries. We require our providers to protect your information as described in their agreements and privacy policies.
We keep personal information only as long as needed for the purposes above, or as the law requires (for example, financial records). When we no longer need it, we delete it or make it anonymous.
We use reasonable safeguards for the sensitivity of the information, including encrypted connections (HTTPS), restricted access to the systems that hold personal information and agreements with our service providers. No method of transmission or storage is completely secure. If a breach of security safeguards creates a real risk of significant harm to you, we will notify you and the Office of the Privacy Commissioner of Canada as the law requires.
You may ask to see the personal information we hold about you, ask us to correct it, withdraw your consent (subject to legal or contractual limits), or ask us to delete it. Write to our Privacy Officer at info@netvisual.ca. We may need to confirm your identity first, and we will respond within 30 days. If you live in a province or state with additional privacy rights, such as Quebec, tell us in your request and we will take them into account.
If you are not satisfied with our answer, you can complain to the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
Our website and services are intended for businesses and are not directed at children. We do not knowingly collect personal information from children.
If we change this policy we will post the new version on this page and update the "Last updated" date above. Where a change affects how we use personal information you have already given us, we will ask for your consent again where the law requires it.